Privacy Policy
Privacy Policy
Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth (when applicable)
Health Information
- Medical history
- Wellness goals
- Treatment information
- Appointment details
- Health questionnaires submitted through our website or during consultations
Website Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and website analytics
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Deliver personalized healthcare services
- Respond to your questions and requests
- Improve our website and patient experience
- Send appointment reminders and important service updates
- Process payments when applicable
- Meet legal and healthcare compliance requirements
We never sell your personal information.
Protecting Your Information
Your privacy is our priority.
We use industry-standard administrative, technical, and physical safeguards to help protect your personal and medical information from unauthorized access, disclosure, or misuse.
Access to your information is limited to authorized healthcare professionals and staff who require it to provide your care.
HIPAA Compliance
Grace Wellness is committed to maintaining the confidentiality of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Your medical information is handled with the highest level of privacy and security required by law.
Cookies & Analytics
Our website uses cookies and analytics tools to:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
- Measure website effectiveness
You can disable cookies through your browser settings at any time.
Third-Party Services
We may work with trusted third-party providers for services such as:
- Appointment scheduling
- Payment processing
- Email communications
- Website analytics
- Marketing tools
These providers only receive the information necessary to perform their services and are expected to protect your information appropriately.
Marketing Communications
With your permission, we may occasionally send:
- Wellness tips
- Practice updates
- New service announcements
- Special promotions
- Educational resources
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of eligible personal information
- Withdraw marketing consent
- Request information about how your data is used
To exercise these rights, please contact our office.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent where required by law.
Data Security
Changes to This Privacy Policy
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Grace Wellness
Address : 372 S Independence Blvd, Suite 101 Virginia Beach, VA 23452
Phone : (757) 529-3309
Email : admin@gracewellnessva.com
Your Trust Matters
At Grace Wellness, protecting your privacy is an essential part of the compassionate, evidence-based care we provide. We’re committed to maintaining your trust by safeguarding your information every step of your wellness journey.